Refund Terms for TRIVALONEX

Welcome to TRIVALONEX. We strive to ensure our customers are completely satisfied with their purchases. Please read our refund terms carefully to understand your rights and obligations.

1. Eligibility for Refunds

Refunds are available under certain conditions as outlined below:

• Products must be returned within 30 days of the purchase date.
• Items must be unused and in their original packaging.
• Proof of purchase must be provided.

2. Non-refundable Items

Unfortunately, we cannot offer refunds on the following items:

• Gift cards
• Downloadable software products
• Personalized or customized items

3. Refund Process

To initiate a refund, please follow these steps:

1. Contact our customer service at [email protected] with your order details.
2. Our team will review your request and provide you with a return authorization if applicable.
3. Ship the product back to us at the address provided by our team.
4. Once the return is received and inspected, we will notify you regarding the approval or rejection of your refund.

4. Refund Timeline

If approved, refunds will be processed within 7-10 business days to the original method of payment.

5. Late or Missing Refunds

If you have not received a refund after the stated timeline, please:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and still have not received your refund, please contact us at [email protected].

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Changes to Refund Terms

TRIVALONEX reserves the right to modify these refund terms at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.

If you have any questions regarding our refund terms, please reach out to us at [email protected].